Frequently Asked Questions

Refund is possible only if what eas not ordered whas delivered. All photos are reliable and there can be minimal changes in jewelery dimensions because it is imposible to make two identical pieces by hand. Also, the jewlery must not be worn and has to be in the orginal condition.

In case of return, your money will be refunded as soon as possible from the day the jewlery is returned.

Jewelry will be sent as soon as possible from the moment of payment. Also you will receive package tracking number on you email.

Jewellery is packaged in a stylish, “Zlatarna Pavlovski” branded jewellery box.

Your personal information is kept private between you and “Zlatarna Pavlovski”.

You will be contacted after the purchase has been completed successfully.

Details of your purchase will be kept so we can better provide for you and understand your future needs and preferences.